Terms of service

1. Agreement to Terms

By accessing and using traintuitive.com ("the Site"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use this Site.

2. Use of Site

You may use this Site for lawful purposes only. You agree not to:

  • Use the Site in any way that violates any applicable national or international law or regulation
  • Transmit any material that is defamatory, offensive, or otherwise objectionable
  • Attempt to gain unauthorized access to any portion of the Site
  • Engage in any automated use of the system, such as using scripts to send comments or messages

3. Products and Services

All products and descriptions are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

We reserve the right to refuse service to anyone for any reason at any time.

4. Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Site. However, we do not warrant that product descriptions, pricing, or other content on the Site is accurate, complete, reliable, current, or error-free.

5. Orders and Payment

By placing an order, you warrant that:

  • You are legally capable of entering into binding contracts
  • All information you provide is true and accurate
  • You are authorized to use the payment method provided

We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

6. Shipping and Delivery

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by customs, postal services, or other factors beyond our control.

Risk of loss and title for items purchased pass to you upon delivery to the carrier.

7. Returns and Refunds

Please refer to our Returns and Refund Policy for detailed information about returns, exchanges, and refunds.

8. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Traintuitive or its content suppliers and is protected by United Kingdom and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works of any content from this Site without our express written permission.

9. User Accounts

If you create an account on our Site, you are responsible for:

  • Maintaining the confidentiality of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

10. Limitation of Liability

Traintuitive shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site or any products purchased through the Site.

11. Indemnification

You agree to indemnify and hold Traintuitive harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site or violation of these Terms of Service.

12. Privacy

Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of those changes.

15. Contact Information

If you have any questions about these Terms of Service, please contact lew@traintuitive.com.